In cases where original payment method refunds are not an option for example, vouchers or expired accounts , the amount will be credited to your PSN wallet. The PlayStation refund policy might be strict, but if you pay attention to the dates of your purchase, you will get your money back.
While this applies to games and most of the other digital content, there are some situations where a refund request will be declined automatically :. Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries.
Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. If you need help with refunds and subscription cancellations on other gaming platforms, DoNotPay is the way to go. We can help if you need to get a Uplay refund , Origin or Steam refunds , or if you need to request a refund from Xbox. By getting a DoNotPay account in your web browser , you can get easy and reliable help in a matter of minutes.
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For full terms and conditions, please visit the PlayStation Store cancellation policy. When refunding a purchase made with one of these payment types, the refund will be sent to your wallet.
After purchasing a subscription through PlayStation Store, you have 14 days to request a refund. However, we may reduce your refund amount based on how much you have used the service. For example, if a player buys a PlayStation Plus Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc.
A pre-order refers to any purchase of digital content made from PlayStation Store before the content release date. There are two types of pre-order refund requests, depending on the date the content was pre-ordered. Pre-order purchases made more than 14 days before the release date For this type of pre-order purchase, you can request a refund at any time up until the release date of the content. Please note, if you have not started to download the main product and your pre-order included extra content that is made available before the main product release, you will no longer be able to access this extra content if you cancel your pre-order.
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