Outlook mobile android app images not downloading






















Windows 10 will receive major feature updates once a year. Windows 10 KB released with major bug fixes. Home Microsoft. Microsoft Teams is getting new Fluent emojis, mirror my video feature.

Microsoft Teams to get multiple accounts support, better performance. Microsoft Edge is getting new Edge Bar feature on Windows. As always, we recommend users keep the Outlook app up to date.

Assuming the user is running a supported version of Outlook for iOS and Android, after your tenant is migrated, your users may see a brief notice indicating that we are updating their email and calendar data. Otherwise the user experience to migrate to the updated architecture will be seamless.

No, the migration to the native Microsoft sync technology will be on a tenant-by-tenant basis and not a per-user basis. While the tenant selection order for migration is random, we are being deliberate about migrating Microsoft or Office mailboxes first before we migrate on-premises mailbox accounts.

If you are a customer operating in a hybrid configuration where a portion of your mailboxes remains on-premises, the on-premises users using hybrid modern authentication will be migrated to the native Microsoft sync technology at a later date. No, the user agent string that Outlook for iOS and Android uses does not change. The ClientType property indicates which data sync protocol is in use. If the value is Outlook, then the client is using the native Microsoft sync technology.

Alternatively, a user can log in to Outlook on the web and, from within Options , select Mobile Devices to view the details of a mobile device. Like the cmdlet, the user can see the value for the ClientType property. The following questions are about managing and monitoring the Outlook for iOS and Android app within your organization after the app has been deployed.

Yes, if you want to troubleshoot and resolve the issue, or if you want to inform us of a product defect or limitation, you will need to file an in-app support ticket. Only through filing an in-app support ticket can the Outlook app's logs get collected and analyzed by our product engineers. Microsoft Support Escalation Engineers can use the incident ID to access the diagnostic logs and troubleshoot the user's issue. Check whether you have an EWS application policy that restricts which client applications can connect.

If one of the above checks doesn't resolve the issue, open an in-app support ticket. However, commercial users require an Office or Microsoft subscription that includes the Office desktop applications: Microsoft Apps for Business, Microsoft Business Standard, Microsoft Apps for enterprise, Office Enterprise E3, Office Enterprise E5, or the corresponding versions of those plans for Government or Education. Commercial users with the following subscriptions are allowed to use the Outlook mobile app on devices with integrated screens If you only have an Exchange on-premises Exchange Server license, you are not licensed to use the app.

The following questions concern end users in your organization who are using Outlook for iOS and Android on their devices to access their Exchange mailboxes.

The initial export of contacts can only begin when Outlook is in the foreground. A user can switch between apps and the export will continue while Outlook is active in memory. There are iOS limitations when syncing with iCloud that may result in data inconsistency, but Outlook will automatically trigger a reconciliation to ensure that the contacts are always consistently exported for example, reconciliation will remove duplicates if Outlook detects exported contacts from a previous export activity.

If you are seeing an inconsistency and it has not been resolved after a short period of time, wait for 24 hours and then restart the app to trigger the reconciliation process. If that does not work, perform the following steps:. This requirement is due to the differences in the base operating systems. Android provides nothing similar. Outlook like other mobile clients does not download attachments automatically.

This behavior is by design, in order to conserve device space. Attachments are only downloaded at the request of the user. Outlook for iOS stores attachments in our own database. As a result, every attachment we download to the client takes up a considerable amount of space in our database.

To ensure the client is able to provide fast performance and take a small amount of space, we purge data rather aggressively based on usage attachments will be cached up to seven days. Here is how to set the automatic image download for this version:. The version is among the oldest ones still in use, and this is what you have to do to allow automatic image downloads:. After completing these steps, Outlook will download all images automatically in the future.

Before you do that, you should read the rest of the article to find out what are the security risks that come with automatic image downloading.

You can set the automatic image download feature only for the emails you know. If multi-factor authentication is enabled, verify your identity. For more information, see Security info overview. Some work and school accounts have additional security requirements before you can use Outlook for Android. If you're not sure which of these situations applies to your work or school account, talk to your Microsoft admin.

Once you begin the enrollment process, you should complete the process in its entirety since pausing for more than a few minutes usually stops your progress and requires you to start over. If this process should fail, you need to return to the Company Portal app to try again.

Open the Google Play Store. Search for and download the Intune Company Portal app. If you are prompted to create a work profile during the enrollment process, refer to the Create a work profile and enroll your device in Intune article.

Otherwise, follow the procedure in the Enroll your Android device in Intune article to enroll your Android phone or tablet. Note: In case you are prompted for multi-factor authentication, please refer to Security info overview. Open the Outlook for Android app. If you were prompted to create a work profile, use the work profile instance of Outlook to add your account. Notes: When a device is enrolled, managed apps — including Outlook — can be installed in a few different ways:.

Tap Get Started. Note: If your account is not automatically found, enter your company email address, tap Add Account , then enter your password when prompted. Your company may have also implemented controls that will require you to Register before you can proceed. By registering, you are verifying your identity so the device can be validated by your organization.

If prompted to register your device, tap Register. If your IT admin has set additional policies, you may need to tap Activate and Activate again.

Follow the prompts that appear on your device for your given circumstances. Optimize the Outlook mobile app for your phone or tablet. Outlook for Android Cheat Sheet. Intune app protection policies can be configured and implemented without device enrollment. However, for Android devices, you are still required to install the Intune Company Portal app on the device for app protection policies to be enforced.

If you haven't already, install the Outlook for Android app from the Google Play Store or click here to enter your phone number and receive a download link. Enter your company email address, then tap Continue. For example, you may be prompted to authenticate by using the Microsoft Authenticator app or verify yourself by text or phone. For details, see Security Info Overview.



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